Jabra Reviews

Jabra.com is renowned for its audio and video technology products. Among the popular products are wireless headsets and headphones tailored for office, music, sport, and hearing enhancement. These products feature innovative technologies like Spatial Sound, Advanced ANC, HearThrough, and more. Jabra also offers intelligent video technology such as the Jabra PanaCast for meetings. In addition to hardware, Jabra provides software and services to enhance the user experience, including Jabra Direct and Jabra Sound+ for call management and personalized sound. These offerings cater to a diverse range of needs, ensuring high-quality audio and video solutions for both professional and personal use.

Jabra.com offers a variety of payment methods for customer convenience. Customers can use credit cards and are advised to enter the number without spaces or dashes. The billing address must match the address on file with the credit card. In case of issues, such as a credit card being rejected, Jabra provides guidance on resolving technical challenges while placing an order. Additionally, customers can inquire about using HSA/FSA cards for specific products like Jabra Enhance Plus. For those eligible for discounts through an Employee Purchase Program, it's important to ensure that the discount is applied when adding items to the cart. Jabra also addresses questions regarding sales tax, order without a credit card, and obtaining a copy of the invoice.

Jabra.com's return policy offers a 30-day money-back guarantee, which begins from the date the product is shipped. To utilize this guarantee, customers need to contact Jabra Support within this period. The cost of return shipping will be at the customer's expense. Additionally, there is a 100-day free return policy applicable only when purchasing directly from Jabra.com, which does not apply to Jabra Enhance Plus models. For these models, customers must contact Jabra support within 45 days from the date the order was shipped to be provided with a prepaid label for the return. The return policy for Jabra Enhance's hearing aids offers a 100-day return policy for a full refund, including shipping both ways, which is one of the longest trial periods in the industry.

For music enthusiasts, Jabra offers a range of products designed to deliver immersive sound and freedom of movement. The wireless headphones and speakers come with full-spectrum Dolby® Digital Plus sound, and are known for their clean, Scandinavian design. These products are made to move, are intuitive to use, and bring out the depth and clarity of music. The Revo and Solemate are among the offerings that cater to those who prioritize high-quality audio experiences.

To customize Jabra device settings, users can manually adjust advanced settings on certain models like the Jabra Pro 900 by pressing and holding both Volume buttons when not on a call until a beep is heard. Then, using the Volume up and Volume down buttons to toggle the setting, and the Answer/end call button to accept the preferred setting. For a broader range of customization options, including audio protection levels, sidetone, and music settings, users can utilize Jabra Direct. This software allows for personalization of controls and even the ability to customize the ringtone. Settings may vary depending on the specific headset model.

Unfortunately, Jabra cannot make amendments to existing orders. Once an order is placed, they can attempt to cancel it if it still has not started the shipping process.

Your refund credit will appear on your card 5 - 7 business days after receipt and processing of your returned product.

The Jabra store offers a 100-day money back guarantee, which starts from the date the product is shipped. To utilize this guarantee, contact Jabra Support within this 100-day period and provide your order number. This guarantee is not applicable to marketplace orders. You will be provided with a prepaid label for the return.

If the item is not currently in stock, you will see an estimated ship date in the checkout cart. Typically, out of stock items ship in 2-3 weeks.

All Jabra's orders require 1 business day of internal processing time before they ship from Jabra's warehouse.